In a press conference this afternoon (Tuesday) North Carolina Gov. Roy Cooper announced that he has signed an order prohibiting utilities from cutting off services for the next 60 days. This includes gas, water and waste along with communication such as phone, cable and internet services.
.@NC_Governor: Today, I have signed an executive order to prohibit utilities from shutting off service to people who are unable to pay.
— NCDHHS (@ncdhhs) March 31, 2020
The order also encourages the delay of any evictions that were in place before the order went into effect. It also urges banks not to charge overdraft, late and other fees during that time. Plus, the order directs utilities to give residential customers at least six months to pay outstanding bills and prohibits them from collecting fees, penalties or interest for late payment.
The Order addresses the following:
- Prohibits utilities from shutting off people’s electricity, natural gas, and water service for nonpayment.
- Prohibits utilities from billing or collecting any fees, penalties, or interest for late or untimely payment.
- Directs utilities to give residential customers at least six months to pay outstanding bills without owing interest fees.
- Reminds customers they are responsible for paying bills for utility services received.
- Requires utilities to inform residential customers of important provisions in the Executive Order.
Today’s Order follows the Governor’s Stay At Home order, which is in effect until April 29.
You can read the entire order here.
Source: NCDHHS Twitter